Software Engineer II (PM Support Engineer) in Navi Mumbai, MH

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Software Engineer II (PM Support Engineer)Overview:

Finicity, a Mastercard company is expanding in International markets outside of US and building connectivity to Financial institutions. We are in need of team members who can provide support - make fixes to scripts written to integrate with the Financial Institutions.

Role:

The PM Support Engineer role will utilize the services of the engineer to provide fixes/modifications to the script to ensure scripts work in production. The goal for the engineer would be to take the cases registered by clients to make code changes and move the changes to production. The key roles and responsibilities are:
- Provide Technical Support or production support to provide code fixes
- Analyze problems, issues identified and identify code fixes to resolve the issue
- Work in a rotational shift to support international business and stakeholders
- Develop and modify existing integrations using Javascript
- Work in a large team to collaboratively work towards meeting goals.

All About You:

We are looking for Support Engineers with expertise in Javascript technologies, HTML, Node JS, REST API, JSON to provide technical support and make fixes to scripts during the Operational and Support phases of the International projects. We are looking for the following attributes in a qualified candidate:
- 1-3 Years of Experience in providing Technical and Production support
- Experience working in large teams to work towards team goals
- Expertise in HTML, Node JS, HTTP, JSON, REST, Typescript, SQL
- Strong Logical Reasoning skills required
- Good analytical skills required
- Good communication skills required
- Banking and Financial services domain knowledge preferred

COVID-19 Considerations

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted.  Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team.  Everyone must be vaccinated to enter Mastercard offices at this time.  Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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