Senior Analyst, Account Management in Purchase, NY

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Senior Analyst, Account ManagementOverview:
• Our North America Sales organization is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
• Mastercard is recruiting talented individuals for a full-time role on the Processors and Community Institutions team within our US Issuers organization, which supports the Sales Team by engaging and closing prospects that either have no relationship or a partial relationship with Mastercard. This will include working with Associations, external payment consultant companies and prospects, developing partnerships, expanding our voice in the market, developing and enhancing our proposals, assisting in negotiating contracts and selling value added services including but not limited to Mastercard Data and Services.

Role:
As a Business Development Sales Support Sr Analyst, you will:
• Sales Prospecting - Work closely with the Business Development team to provide critical support to identify, engage and close Community Institution brand relationships. Examples of this could include sending periodic email, generating lead strategies for tier 4 and 5 prospects, updating CRM, following up from webinars, conferences, targeting segments like DPS customers, “Back of Card” or common traits like NAFCU members.
• Developing new BD Sales materials and strategies – Liaison with Product Architects and Sales team concerning BD materials to identify what is working and could be improved. This includes proposals and contracts with community institutions or payment consultants for more efficient, engaging and technology.
• Develop Exclusive Sales Engagement Strategies – Develop engagement Senior Leader strategies ranging from sending small gifts like Starbucks gift card to grass roots strategies that are regional based and have a feel of exclusivity.
• 3rd Party Engagement Strategies - Develop and manage relationships with Payment Consultants, Associations, and Processing Partners Sales teams to establish a consistent cadence of engagement, education, and partnership with goal to flip brand.
• Cross functional coordination – Work with other departments like D&S, C&I and others to develop prospecting content.
• Engagement on key Sales projects – Help on projects like building an online digital sales experience, developing “one to many” tools like processor specific strategies like with FIS, COOP etc and develop other tools to make the BD team more efficient.
• Conference Strategy Development – outreach, content management, operational event management (for 2022).

All About You:
We are seeking a candidate who is:
• Self-starter, highly organized, collaboration minded, solutions and results driven.
• Comfortable with financial modeling and ambitious to meet and exceed sales targets.
• Strong interpersonal skills and ability to build strong working relationships at all levels including C-suite executives
• Able to coordinate multiple customer contract agreement processes.
• Understanding business and market dynamics, Mastercard's product and service specifications and applications, and your customers' strategies and needs in order to identify opportunities and design tailored solutions which meet the customer's needs.
• Able to converse and provide insightful viewpoints on Mastercard platforms, products and services, explain to customers how they can leverage Mastercard's offerings for their own business needs and communicate complex technological concepts with clarity and conviction.
• Keeping pace with cutting edge technology trends and events that impact Mastercard's platforms, products and services, visualize the “big picture” and understand the interdependencies between related inputs and their implications on current and future business goals/outcomes.
• Ideal candidate will have sales and account management experience or from working at payment networks, payment processors, community banks, credit unions or payment consultants.
• Undergraduate degree required.

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

 

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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