Manager-Level 6 in Pune, MH
Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager-Level 6Overview- Role requires Night shift working
• The Customer Implementation Services (CIS) Team drives new and existing products / services to market from processing implementation perspective
• We support “End-to-End” processing project management for customers and internal business partners
• The CIS team provides processing consultancy services and production set-up definition
• Are you motivated to be a part of driving a world beyond cash?
Role
• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
• Assess and document customer needs and according implementation impacts on customers' and MasterCard's processing systems and platforms
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
• Act as processing implementation advisor, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities with regards to Commercial Products
• Define, create, maintain and document standard and non-standard key customer processing implementation processes
• Provide training to CIS organization, other MasterCard organizations and the customer
Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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