Manager, Communications - Caribbean in Miami, FL

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Manager, Communications - CaribbeanThe Communication Manager, Caribbean Division has the objective to drive leadership in brand reputation for Mastercard by:
• Create, implement and manage integrated communications programs in support of corporate objectives, priorities and the company's vision.
• Oversee Media Relations, Influencers Management, Key Opinion Leaders outreach, Crisis Management, Thought Leadership, Executive Visibility, Brand Reputation and Events.
• Coordinate the execution of communications activities in the Caribbean Division Mastercard's Latin America and Caribbean region, focusing on Dominican Republic, Puerto Rico, Jamaica, Trinidad and Tobago, Bahamas, Barbados, Cayman, Bermuda, Aruba, Curacao and other islands where Mastercard conducts business with local partners (27 islands and territories in the Division).
• Create and execute an Executive Visibility program to position Mastercard as thought leader in ley Caribbean markets;
• Manage agencies and support the planning and execution of fully integrated communications strategies to enhance Mastercard's perception as a global payments and technology leader.
• Develop and adapt global messaging platforms that support Mastercard's business objectives and tell Mastercard stories.
• Serve as a trusted advisor to the in-market business areas (Dominican Republic, Puerto Rico and Jamaica) on issues and matters related to communications, preparing briefing materials, developing messages and providing communications training to position Mastercard's executives as thought leaders and industry experts.
• Lead the process of constant and accurate measurement of communications results through the submission of reports and analysis of media coverage and LinkedIn.
• Lead in budget, contract and account receivables management.

Other requirements:
- Some years experience in Public Relations or Journalism, working in-house or in agencies;
- Fluent in Spanish and English;
- Self-motivated, excellent organizational skills, proven ability to perform multiple tasks, and ability to work with both internal and external constituencies;
- Excellent interpersonal skills with a willingness to work in a team environment.

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

 

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website