Manager, Account Management (Urban Transit/Smart Cities) in Washington, DC

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Manager, Account Management (Urban Transit/Smart Cities)Overview
• The U.S. Public Sector Business Development team is responsible for commercial card (G2B), prepaid card (G2C), Smart Cities (City Possible), and consulting business development within the United States. A major area of focus for the business is expanding our work in transit/urban mobility. Transit helps grow Mastercard acceptance through the expansion of open-loop payments and is a key driver of new product development. In addition, the role plays a critical role in our Smart Cities strategy and in helping to grow our consulting and data analytics business as well as drive our City Possible program.

• The position focuses on expanding our Transit/Urban Mobility and Inclusion business development through identifying/managing customers, developing new solutions, and managing and closing sales deals.

• This position will also help advance the broader public sector business development goals by assisting the Public Sector Business Development Team leader with high-priority initiatives as well as supporting key industry events.

• Are you motivated to make cities and their transportation systems operate more effectively?

• Are you interested in helping transform the way people move through cities, and how the underbanked and underserved are supported with financial inclusion access?

• Are you interested in working across a broad range of commercial functions including sales, marketing, strategy, go-to-market, pricing, and market development?

• Do you have strong writing, presenting, quantitative, and research skills?
• Do you have a passion for cities, digital transformation, and the public sector?

Role
• Take ownership of Mastercard's relationships with principal transit authorities and system integrators and lead Mastercard's support for them by innovating around urban mobility payments and interactions.
• Promote the full potential of contactless and mobile payments technology and data/analytics to enhance user experiences and open-up opportunities to introduce ‘smarter' forms of interaction between city and citizen.
• Drive revenue for Mastercard transit's business by identifying key business opportunities and managing sales efforts from end-to-end
• Conduct quantitative analysis to build financial models and business cases as well as demonstrate the value of solutions and show their effectiveness (strong knowledge of Excel & creating new business models required)
• Independently own and create customized presentations for use with clients
• Work cross-functionally to identify requirements for BD opportunities, tailor value propositions, and present business cases to internal (market leaders) and external (customers) stakeholders
• Work with internal teams to creatively and analytically identify how Mastercard products and data can solve customer pain points
• Communicate, consult and present to senior management on all phases of the business development effort
• Conduct various market research projects including market sizing and value proposition identification
• Support other Smart Cities business development efforts including City Possible, Global Transit Initiatives and Advisors sales

All About You
• Transportation/public sector experience and aptitude and/or consulting or strategy development experience
• Business development, sales, or customer success experience in a transit environment is a plus
• Experience in a corporate environment interfacing with senior and executive level management and senior customers
• Ability to conduct outreach to new organizations and navigate an organization
• Strong critical thinking and problem solving skills
• Self-starter with the ability to work independently and as part of a team
• Excellent written and oral communication skills
• Ability to quickly learn the various Mastercard products and services as well the role and structure of public sector providers
Experience and skills
• Making the case for customers to embark upon complex, technology-enabled transformation initiatives
• Mobilizing programs across multiple organizations (customer; partners; suppliers) and managing delivery to successful outcomes
• Strong research skills and the ability to effectively interpret, communicate and act on the results
• Collaborative mindset with respect to internal colleagues and management located in other locations

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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