Lead, Technical Program Manager in O'Fallon, MO

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Lead, Technical Program ManagerMastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview

Job Title
Lead, Technical Program Manager

The Director, Product Management is responsible for owning and driving the strategy and execution of Mastercard Operations &Technology (O&T) priorities in the Shared Components Organization. This role leads the delivery of one or more Strategic Objectives from strategy definition to planning and through to execution success by (a) developing the strategy with corporate leaders and (b) leading a team of diverse Subject Matter Experts and Mastercard stakeholders. Furthermore, it is upon the principle to ensure the use of technology-based systems and processes (e.g., automation and analytics) to ensure solutions deliver efficient, secure, and effective experiences.

The Role

Driving the Technology Transformation by co-leading the delivery of one or more Strategic Objectives
• Plays a coordinating role in developing, formulating and communicating corporate technology strategies and objectives Creating and implementing the strategy, roadmap, resourcing and business cases to drive and deliver one or more Mastercard's Strategic Objectives
• Partners with business leaders (e.g., Head of Product, Head of Services) to design, evaluate and advance their technology strategies, ensuring alignment with corporate strategy
• Supporting and driving the use of leading practices to execute complex initiatives spanning different large teams/ stakeholders and geographies
• Observing market trends and evolutions, monitors the organization's needs and performances against targets and evaluates potential issues in order to implement action plans
• Coordinating closely with O&T leaders to drive alignment and dependencies between different priorities

Leading a best-in-class transformation operating model and organization and serve as liaison across stakeholders
• Engaging with team members by creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance.
• Supporting the assignment of clear tasks and objectives and establishing performance indicators for monitoring results versus objectives
• Promoting development and sharing of best practices and knowledge that build on the MasterCard's abilities to proactively address risks and priorities

All about you

• Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, experience and judgment
• Demonstrated ability to balance the delivery of programs against the realities of a budget; and problem solving, project management and creative resourcefulness
• Strong leadership skills in working with multi-disciplinary teams of both a technical and business nature
• Excellent project management skills, with strong problem solving, analytical, and communication abilities
• Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern
Transform raw thoughts into clear and concise communications/instructions to the teams. Can communicate with confidence 3+ levels up
• Experience in the payments domain desirable
• Highly developed presentation, facilitation, and communication skills (both verbal and written)

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

COVID-19 Considerations

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted.  Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team.  Everyone must be vaccinated to enter Mastercard offices at this time.  Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website