Director, Corporate Communications in Purchase, NY

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Director, Corporate CommunicationsThe global communication team's mission is to drive business performance and a world-class culture through communication that inspires, engages, educates, and connects Mastercard employees, customers, partners and shareholders. We are customer-centric, data-driven and creative-minded.

The director of corporate communications will report to the senior vice president of communications. Responsibilities will encompass the full spectrum of integrated communications activities including media relations, social media, content creation, employee communications and issues management. The ideal candidate should have a combination of internal and external communications, corporate public affairs experience, and a strong track record of media relations.

This individual will work with a team of high-performing individuals to look holistically at where and how the company shows up. The candidate will connect the dots between the day-to-day products and solutions, thought leadership and the greater promise of Mastercard's ability to do well and do good.

Role
• Build, protect and enhance Mastercard's reputation through clear and impactful strategic employee and proactive external communications in support of reputation themes.
• Develop a deep understanding of business-line activity and how this can be amplified through external communications, to enhance our global reputation.
• Develop strong stakeholder relationships within relevant business areas and collaborate with these stakeholders to develop and influence story ideas.
• Work closely with other external-facing teams in Communications, Public Affairs, Marketing, Investor Relations, Human Resources, etc. to ensure seamless alignment of messaging.
• Establish strong relationships with priority media targets to deliver coverage for relevant Global campaigns and positioning for the global businesses that reinforces Mastercard's priorities.
• Ensure consistent messaging reflecting Mastercard's and purpose across print, broadcast, digital and social media.
• Identify opportunities for cross-border and cross-business media activity in support of key trade/business corridors or collaboration efforts.
• Manage and mitigate arising issues, by building strong relationships with business stakeholders to ensure early warning and sharing of information.
• Collaborate effectively across the marketing and communications teams to deliver global employee campaigns locally, ensuring appropriate use of channels and language for the country audience.
• Proactively seek out and identify media opportunities — as well as situations that could adversely impact Mastercard's reputation— and coordinate strategies and tactics to promote and protect the integrity of the company.

All About You
• Excellent writing skills
• Excels in a fast-paced, dynamic work environment
• Ability to navigate the complexities of Mastercard with speed and sensitivity, both within the Communications function globally and among all other Functions and Businesses
• Experience in developing and implementing effective communication strategies, specifically proactive earned media and campaigning
• Experience dealing with tier one international media
• Experience effectively working with digital and social media platforms
• Experience in complex risks and issues management
• Experience in creative communications development, thought leadership, and associated measurement strategies
• Strong breadth of knowledge of financial services industry, global marketplace and trends
• Calm under pressure and solution focused when unforeseen circumstances arise
• Able to move projects forward and against tight deadlines
• Strong project management and organizational skills
• Poised communicator
• Proactive -- you see “around the corner” and take initiative to add value to projects
• Thrives working with others in a team setting to accomplish shared goals
• Excellent judgement, interpersonal and relationship building skills
• Bachelor's degree from an accredited four-year college/university

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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