Director, Business Development in San Francisco, CA

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Director, Business DevelopmentAbout Mastercard Cyber & Intelligence Product Optimization:
The Cyber & Intelligence (C&I) division is the fastest growing division within Mastercard developing and delivering scalable, world-class security products and services for customers across the globe. The Product Optimization team delivers on C&I's growth strategy through cross-functional collaboration across products, Mastercard's regional customer teams, and customers. The Product Optimization Account Management/Business Development team is responsible for managing a diverse customer base to help deliver on the broader Product Optimization objectives-optimizing broader end to end solutions, enabling enhanced customer engagement, and driving visibility into C&I pipeline management and reporting.

Overview
The Cyber & Intelligence (C&I) Product Optimization team is looking for a Director, Business Development to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. In this highly collaborative position, the Director is responsible for the development and growth strategies for key merchant partners. By building meaningful relationships internally and externally and having a strong understanding of C&I's various solution offerings, this role will be responsible for driving market penetration across various Mastercard products. If you have demonstrated measurable success delivering incremental value to customer and company through well designed and implemented business development strategies, this could be the opportunity for you.

Role
In this client-facing position, you will:
• Collaborate with internal product and sales teams to identify business opportunities, solve problems, and deliver solutions backed by data at scale for key merchant partners.
• Take responsibility for driving adoption of, and generating revenue from, Mastercard C&I products globally.
• Develop and execute account plans that drive direct and indirect revenue and keeps our customers loving us.
• Be an important contributor to Product Optimization's go-to-market strategy.

All About You
The ideal candidate for this position should:
• Have a clear mission that focuses on the attention of the customer's need above your own
• Go out of your way to get close to the customer to find out what their needs are and how a product or service can help
• Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders.
• Experience managing complex partnerships with demonstrable success delivering on growth/acceleration targets. Global experience is preferred.
• Previous experience in payments industry preferred.
• Ability to travel unrestricted, approximately 25%.

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

COVID-19 Considerations

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted.  Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team.  Everyone must be vaccinated to enter Mastercard offices at this time.  Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website